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University of Tennessee

Faculty Spotlight

November - December 2003: Dr. Anita Hollander

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Dr. Hollander has received several teaching
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Accounting Textbook Cover
and academic awards during her career; she was one of the first recipients of the Teaching Incentive Award from the State of Florida Legislature while at Florida State University, and received national distinction as a Carnegie Scholar from the Carnegie Foundation for the Advancement of Teaching and Learning. In addition to presenting her work at numerous academic and professional conferences, Dr. Hollander has published numerous journal articles and research reports and is coauthor of both a textbook and professional book.

The Importance of Thinking About Technology Tools for Business

From the outset, Dr. Hollander's specialization in Information management predisposed her to a strong emphasis on technologies. Computers and spreadsheets were the tools of the trade, and so became both content and context of her teaching. "Spreadsheets can be a wonderful vehicle for making sure that students understand and can model a concept. When they can model ideas, represent them in formulas, you know they understood the concept, and are better able to generalize to different contexts." She finds that the generation that "grew up digital" is acquainted with the technologies, but may not fully understand them. "That's where we pick up with information management classes. We stress the human processor directing and controlling the computer processor. That's a different role -- actually driving the technology, rather than just using the technology." The biggest issue, though, is "developing the business logic necessary to use a technology tool to solve a business problem. It's more about developing critical thinking skills, about developing business logic. For example, to use a set of data, you have to know how to access what you need, think about whether you've answered the question that was asked, and put it in a package that's suitable to present to a boss. That's when students really understand that the computer does what you tell it to do, and that the output is only going to be as good as the cognition or the reasoning of the person who directed the computer. It's really about logical thinking and taking the mystique out of this black box."

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