Change Can Be Better!
If you haven't already heard, OIT has reorganized and now the services that ITC offers are part of a larger group called the OIT Support Organization. As part of this shift, ITC now means Innovative Technology Consulting and has expanded services for faculty by encompassing Research Computing Support and Digital Media Services.  

Also, we now have a centralized gateway to all OIT services: 974-9900 and help.utk.edu. We're letting the campus community know about this change in a variety of ways, all based on the message, "One Contact, Many Solutions."  



By directing all service requests and inquiries through 974-9900 and help.utk.edu, it will allow us in OIT to have a better understanding of what services our customers need and when, while allowing us to better allocate resources to meet those needs. Note that this change affects all areas of OIT, including instructional technology, telephone and cable TV services, webcasting requests, and basic technical support.

If you have someone you normally work with, please continue to contact that person. If you don't know who to contact for a new request, question, or issue, call 974-9900 or help.utk.edu.

UTK is switching clickers to Turning Technologies' ResponseCard XR. On August 26, 27, 28, 31, and September 1, Turning Technologies will provide a one-time only clicker swap with cost savings incentives for all students with the old CPS clicker. UT Bookstore up-front clicker costs: $10 clicker return w/ CPS lifetime registration; $40 clicker return w/o CPS lifetime registration; $50 for new clicker.  In addition, all students will receive a $10 mail-in rebate coupon. Students must bring their clicker to the UC lobby (outside of the Bookstore) during the swap period to receive the discounts toward the new clicker purchase price.
 
Training is provided for all current and interested clicker technology faculty. Remember, this is a new vendor, so if you will be using clickers this fall, you must place your clicker order with the UTK bookstore and receive training on the TurningPoint system.

Visit the ITC workshops page to schedule your training session.